Lookups and billing
What counts as a lookup
One location with up to 50 fields is one lookup. A request for
more fields counts one lookup per started block of 50 (for example 120 fields = 3 lookups). A
batch of 10 locations with 20 fields each is 10 lookups. A geocode that resolves is 1 lookup.
Locations that return no data, and requests that fail, are not charged. /v1/meta/fields and
/v1/usage are free.
Plans
Free
- 10 requests / minute
- Batches up to 10 locations
- Up to 1 API key
- No card needed
Starter
- 60 requests / minute
- Batches up to 100 locations
- Up to 5 API keys
- For a product or internal tool
Pro
- 300 requests / minute
- Batches up to 100 locations
- Up to 20 API keys
- For production workloads
Top-up
- Works on any plan
- Valid 365 days
- Used after your monthly allowance
A lookup is one location with up to 50 fields; larger requests count one lookup per started block of 50 fields. Requests that return no data are not charged. Prices exclude any applicable sales tax, which is shown at checkout. Monthly plans renew until you cancel in the billing portal. How lookups and billing work.
Monthly allowance
Free accounts get 1,000 lookups each calendar month (UTC). Paid plans get their allowance at the start of each paid billing period. Unused monthly lookups do not roll over.
Top-ups
A top-up adds 5,000 lookups for $10, valid for 365 days. Top-ups are used only after your monthly allowance runs out, oldest-expiring first.
Upgrades, downgrades and cancellation
Manage your plan, payment method, invoices and cancellation in the billing portal linked from the account page. An upgrade takes effect right away and the price difference is prorated. Cancel anytime: cancelling stops renewal, you keep paid access to the end of the period you paid for (no prorated refund), then move to Free.
Taxes and receipts
Prices exclude sales tax. Checkout shows any tax before you pay. Payments are processed by Stripe; receipts and invoices come from the billing portal. We never see your full card number.
Refunds
Top-ups. Unused top-ups bought within the last 14 days can be refunded on request. Email support@isopleth.dev from your account's email address.
Subscriptions. Cancel anytime in the billing portal. Your plan stops renewing and you keep paid access to the end of the current billing period; partial periods are not prorated or refunded.
Otherwise payments are non-refundable, except where the law requires.